H&R Block, St Thomas, London, St Mary’s, Woodstock, Ingersoll and Strathroy
Hours:  Up to 40 hours/week
Schedule: Monday to Friday
Term: Seasonal with potential for Year Round

• Greets and welcomes each client in a cheerful and professional manner immediately as the client enters the tax office. Quickly determines the client’s service needs and assists and/or assigns the client accordingly.
• Answers a multi-line phone system in a professional manner, providing callers with basic information about services and fees when requested. Transfers calls as needed, uses resources to relay messages to available tax Associates as necessary to fully respond to inquiries or resolve problems.
• Booking and/or confirming appointments as client needs.
• Monitors and manages client flow by multi-tasking client needs, walk in’s, calls, clients waiting, advising clients of any anticipated wait time and following up when there are any expected delays.
• Remains current with all H&R Block products and services in order to provide product information and offerings to clients.

• Excellent Customer Service
• Experience with Reception and handling multi-line phone system
• Computer skills

Attend our Job Fair and apply in person at Employment Services Elgin, 400 Talbot St, St. Thomas on August 17, 2026 from 9:00 am to 12:00 pm – Noon