Beauty Manager

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Description

Shoppers Drug Mart, 107 Edward St., St. Thomas, ON
Term: Part-time
Wage: $21.35 – $26.45/hour Depending on Experience

Job Description:
Sales expectations: Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets. Sells to customers and coaches / mentors staff in selling skills. Ensures sales maximized through developing effective sales techniques. Ensures staff achieve productivity objectives.

Customer Service: Always put the Customer first and provides superior customer service. Monitors and communicates CSI survey results and objectives with team members. Actively models the desired behavior with Clientele to provide superior customer service. Books appointments for events and manages annual incremental event schedule. Promotes products through marketing and encourages use of the PC Optimum program. Ensures staff are trained to beauty sales standards.

Team Leadership: Mentors, coaches, trains, and motivates staff. Creates an environment where “selling is fun”. Prepares performance appraisals in association with Front Store Manager. Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”. Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”.

Operations: Utilizes corporate sales tools to continuously track Sales. Ensures Cosmetic Operating Standards are in place. Identifies “peak hours” and schedules shifts accordingly.

Qualifications

Sales experience with a proven track record of achieving sales goals
Cosmetic experience
Effective verbal and written communication skills
Customer service oriented
Previous experience in leading a team
Planning, Judgment and Decision Making
Independent thinking and decision making when dealing with issues related to customer’s needs
This position requires the ability to act upon tasks and goals outlined by management
Develops a yearly plan for personal development
Work in conjunction with the Associate-Owner and Front Store Manager