Job Overview

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!  At CCG, we are committed to delivering an exceptional Associate experience.

We offer:

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Job Description:

• Quote and sell auto and property insurance to inbound callers
• Follow procedures and underwriting guidelines as part of the sales process
• Assess the needs of the customer
• Identify and make recommendations for additional P&C coverage
• Achieve set target for sales, quality, average call time, etc.

Education Requirements:

• Post-secondary education completed
• OTL/RIBO licensed an asset (if you are not licensed, you must be willing to obtain your OTL, provided by CAA)

Qualifications:

• Considerable experience in retail, customer service, and/or a call centre environment
• Strong communication skills, both written and verbal
• A highly motivated individual, committed to continuous improvement and exceeding client expectations
• You use your critical thinking skills to identify needs and propose solutions to the customers
• You are a team player who shares knowledge and insights with peers
• You are positive, customer focused and resourceful
• Insurance experience is considered an asset

Apply with your resume directly to: Indeed