Rah! Marketing Communications, St. Thomas ON
Schedule: Full-time, Permanent

The Marketing & Social Media Coordinator serves as the primary liaison between Rah! Marketing Communications and its clients. This role combines client service and project management with hands-on digital execution.

You are responsible for executing marketing plans, maintaining a unified brand voice across all channels, and coordinating with other team members to move projects through to completion.

Key Responsibilities in priority order:

 Social Media & Content Curation

• Develop and curate engaging content across all social media platforms
• Plan, create, and edit written, video, and photo content
• Attend events to produce live social media content
• Monitor social media channels for industry trends and perform social listening.
• Interact with users by responding to messages, inquiries, and comments, including after-hours management of negative feedback
• Collaborate with the marketing team to develop social media calendars

2. Copywriting & Creative Coordination

• Write content for social media and advertising copy (print, broadcast, digital) for the manager and client approval
• Check and approve creative materials, including layouts and production art
• Gather and assemble background information and analyses to assist the Manager in development of briefs
• Ensure the synthesis of marketing efforts by meeting regularly with teammates

3. Client Relations & Project Management

• Maintain daily contact with one or more clients, serving as their primary point of service
• Coordinate project timing and budgets with teammates and suppliers
• Prepare client invoices and proposals
• Complete Client Contact Reports for all meetings and distribute them to colleagues

4. Digital & Web Management

• Oversee and optimize Google Business Profiles and Google Reviews to maintain client reputation
• Design, build, and monitor Google Ads campaigns to drive targeted traffic
• Update and improve client websites using WordPress or other CMS platforms, including blogs, surveys, forms, and landing page
• Execute SEO optimization strategies to improve organic search rankings
• Manage e-commerce, including product uploads, SEO-focused descriptions, and performance reporting
• Develop, write, and distribute engaging e-newsletters on behalf of clients
• Maintain and grow client Customer Relationship Management (CRM) systems to enhance lead tracking and retention

• College or university graduate in Marketing, Communications, or a related field.
• Experience in social media, content development, or client service.
• Respectable copywriting and editing skills for social media, print, and digital advertising.
• Top-notch verbal communication skills.
• Proficiency with major social media platforms, management tools WordPress, Google Ads, Campaign and MailChimp, and Microsoft Office.
• Familiarity with digital media formats, and video/photo editing tools such as Adobe Creative Cloud (Photoshop, Premiere Pro).
• Impeccable time management skills with the ability to multitask and work under pressure to meet deadlines.

Please email your resume and cover letter to: r.alavie@rogers.com