Hospice of Elgin, St Thomas, ON
Schedule: Willingness and availability to work a variety of shifts, including 12-hour shifts, weekends, and holidays based on hospice needs
Term: This position is for a vacancy which exists
Wage: $22.00 – $24.00/hour

Job Description:

Barrie Family Hospice of Elgin is more than a place—it’s a feeling. It’s where compassionate care meets comfort, where families find connection, and where every moment matters. We believe that end-of-life care isn’t just about health care—it’s about how we make people feel. It’s about creating an experience that honours the whole person: their story, their spirit, and the people they love.

Rooted in the heart of Elgin County and nestled among the trees overlooking Waterworks Park, our cottage-like design has ten beautiful private suites, cozy family spaces, and a peaceful, natural setting that invites quiet reflection, connection, and comfort. We’ll provide expert wrap-around care—managing pain and symptoms while supporting emotional, spiritual, and practical needs.

This isn’t just a job—it’s a calling. A chance to be part of something meaningful, to walk alongside people during life’s most sacred moments, and to help families simply be families again. Whether it’s a shared laugh around the harvest table, a sunset by the fire pit, or a favourite song played one last time, we are here to create space for love, comfort, and compassion.  Our noble purpose guides everything we do:  We support exceptional care at end of life.

If you believe in the power of presence, compassion, and human connection, we invite you to join us!  www.elginhospice.com

Position Summary:

As a valued member of a compassionate and skilled multi-disciplinary team, the Personal Support Worker (PSW) provides holistic, person-centered care to individuals of Hospice of Elgin, supporting them and their families through providing expert end-of-life care.  The PSW is responsible for providing assistance with personal care, comfort measures and all activities of daily living. The PSW will foster an environment that is safe and home-like, working in accordance with all the Policies and Procedures of the Hospice and the Occupational Health and Safety Act and its regulations.

Duties and responsibilities include, but are not limited to:

• Providing direct, individualized care to residents in alignment with care plans.
• Assisting or providing hygiene through bathing, dressing, toileting, mobility, transfers, and feeding.
• Assisting with oral hygiene by cleaning dentures, assisting with brushing teeth and/or gums and providing additional mouth care as necessary.
• Assisting with hair washing as required.
• Providing peri-care in accordance with incontinence needs of the resident.
• Assisting with fingernail and toenail care of the non-diabetic resident.
• Providing basic colostomy care.
• Emptying catheter drainage bags and changing leg catheter bag and bedside drainage bag as per Hospice policy.
• Supporting a safe and home-like environment, attending to individuals’ comfort and preferences.
• Monitoring resident needs and safety within the PSW scope of practice and escalating concerns to registered staff.
• Documenting accurately and promptly using the Electronic Medical Record (EMR) system.
• Adhering to individualized care plans and Hospice protocols.
• Assisting with symptom management and comfort care measures as directed by clinical staff.
• When working with volunteers, ensure their comfort level at all times.
• Participating in resident-centered team meetings and continuous care planning.
• Providing/assisting with laundry, light housekeeping and infection prevention and control tasks.
• Supporting meal service and assisting residents with meals as needed.
• Respecting and upholding resident rights, cultural preferences, and spiritual beliefs.
• Providing care of the body after death.
• Providing respectful support to grieving family members and caregivers.
• Contributing to a team culture of safety, dignity, and excellence in end-of-life care.

PSWS are expected to work under the direction of the Registered Nurse, maintain professional and ethical conduct, and contribute to a positive environment.

• Graduate of a certified Personal Support Worker program (Ontario-recognized).
• Completion of Food Handler Certificate (Preferred).
• Minimum three (3) years of recent experience as a PSW.
• Strong dedication to the Noble Purpose of Hospice of Elgin and commitment to and experience in compassionate end-of-life care.
• Completion of the Fundamentals of Hospice Palliative Care Certificate (or willingness to complete within 12 months of hire).
• Commitment to pursuing continuing education in end-of-life, grief, and bereavement care.
• Knowledge of relevant Ontario health and safety legislation, infection prevention and control practices, and ethical principles in care.
• Excellent communication, active listening, and interpersonal skills; sensitivity in working with residents and grieving families.
• Ability to provide care to individuals with complex needs, including advanced illness and dementia.
• Demonstrated ability to work independently and as part of an interprofessional team.
• Ability to prioritize tasks in a fast-paced, emotionally intense environment.
• Physical ability to perform all aspects of the role, including lifting/mobility assistance (up to 60 pounds).
• Experience with housekeeping and infection control practices in a care environment.
• Experience with Electronic Medical Record (EMR) systems for documentation.
• Willingness and availability to work a variety of shifts, including 12-hour shifts, weekends, and holidays, based on hospice needs.

Additional Requirements:

• Proof of vaccination will be required.
• Satisfactory Vulnerable Sector Records Check
• Be available for 12-hour shifts, with a rotating schedule, including weekends, nights and holidays

Apply through the Barrie Family Hospice of Elgin at:  www.elginhospice.com

Equal Opportunity Employer Statement:
Barrie Family Hospice of Elgin is an equal opportunity employer. We are committed to fostering an inclusive and accessible environment where all individuals are treated with respect and dignity. We welcome and encourage applications from people of all backgrounds, including but not limited to women, Indigenous peoples, persons with disabilities, members of visible minorities, and those of diverse sexual orientations and gender identities.

Application Acknowledgment:
We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

AI Disclosure:
We do not use artificial intelligence (AI) to screen, assess, or select applications.