Pet Wellness Team Member

Description

Raw for Pets, St. Thomas ON

    • Immediate openings for 1–2 Pet Wellness Team Members.
    • Part-time positions with opportunities to grow into full-time careers for the right individuals.
    • Various shifts include weekdays, evenings, weekends, scheduled delivery routes, and occasional travel to pet expos, trade shows, and community events.
    • Competitive wages.

Raw for Pets Canada is a rapidly growing Pet Health & Wellness Centre dedicated to helping pets live healthier, happier lives through natural nutrition, education, and exceptional customer service.

As we continue to expand, we’re looking for 1–2 exceptional team members who are passionate about animals, thrive in a fast-paced environment, and aren’t afraid of hard work.

This is not a position where you’ll perform the same task every day. We’re looking for versatile individuals who are excited to learn every aspect of our business—from helping customers in our retail store to assist in production, deliveries, packaging, shipping, inventory, cleaning, and everything in between.

If you’re someone who enjoys variety, takes pride in your work, and wants to be part of a growing company that is making a real difference in the lives of pets and the families who love them, we’d love to meet you.

Position Overview:

This is a multi-role position that requires flexibility and a willingness to jump in wherever needed. Every member of our team plays an important role in the success of the business, and no task is considered beneath anyone.

At Raw for Pets Canada, every day is different. You may spend part of your morning assisting customers, package online orders before lunch, prepare raw food in the afternoon, complete a delivery route, and finish the day helping clean and organize the production area. We believe every team member should understand every aspect of our business, creating a stronger, more knowledgeable team that works together to provide exceptional experience for every customer.

Compensation & Benefits

We believe great people deserve great opportunities.

We offer:

  • Competitive wages based on experience and performance.
  • Opportunities for advancement as our company continues to grow.
  • Employee discounts on premium pet food, treats, supplements, and wellness products.
  • Ongoing education and training in pet nutrition, natural health, and customer service.
  • Opportunities to attend pet expos, trade shows, and industry events.
  • A supportive, family-oriented workplace where your contributions are recognized and appreciated.
  • The opportunity to build a meaningful career while making a positive difference in the lives of pets and their families every day.

Your responsibilities may include:

  • Providing exceptional customer service and product guidance.
  • Greeting customers and assisting them with purchases.
  • Packaging raw pet food, treats, and supplements.
  • Picking, packing, and shipping online orders.
  • Receiving, stocking, rotating, and organizing inventory.
  • Assisting with food production and preparation.
  • Working safely with raw meat, bones, organs, and other animal products.
  • Completing scheduled local delivery routes while providing friendly and professional customer service.
  • Safely loading and unloading delivery vehicles.
  • Preparing delivery routes and maintaining company vehicles.
  • Cleaning and sanitizing retail, production, warehouse, freezer, cooler, and storage areas.
  • Helping prepare for and attend pet expos, trade shows, and community events.
  • Using computer systems to process orders and manage inventory (Shopify experience is considered a strong asset).
  • Performing general warehouse, retail, and production duties.
  • Completing other duties assigned by management to support the ongoing needs and growth of the business.

What It Takes to Succeed Here

The people who thrive at Raw for Pets Canada share a common mindset. They don’t wait to be told what to do—they take ownership, problem solving, and take pride in delivering exceptional work every day.

We hire people who are coachable first and experienced second. Skills can be taught—attitude, work ethic, respect, accountability, and a willingness to learn cannot.

Our ideal team member:

  • Has an exceptional work ethic and takes pride in doing quality work.
  • Is dependable, punctual, honest, and professional.
  • Takes initiative and notices what needs to be done without waiting to be asked.
  • Enjoys problem solving and finding solutions.
  • Works equally well independently and as part of a team.
  • Communicates clearly and professionally in fluent spoken and written English.
  • Is organized, efficient, and pays close attention to detail.
  • Thrives in a fast-paced environment where priorities may change throughout the day.
  • Is eager to learn new skills and continuously improve.
  • Respects leadership follows the chain of commands and accepts direction from management.
  • Understands the importance of learning and following Raw for Pets Canada’s systems, standards, policy and procedures before recommending changes or new ideas.
  • Values teamwork, mutual respect, and open communication while contributing positively to the workplace.
  • Is comfortable working around dogs and cats, as they are part of our everyday workplace.
  • Is comfortable handling raw meat, bones, organs, and other animal products.
  • Understands that cleanliness, food safety, and organization are everyone’s responsibility.
  • Has good computer skills; Shopify experience is considered a strong asset.
  • Understands that no job is too small and is always willing to help wherever needed.

At Raw for Pets Canada, we believe strong teams are built on mutual respect, accountability, and a shared commitment to excellence. We welcome new ideas and encourage continuous improvement; however, we believe the best ideas come from first understanding how and why we do things. We ask every team member to be open to learning our systems, embrace our culture, and become part of the team.

We believe every person on our team has something valuable to contribute, and the best workplaces are built on trust, professionalism, and a willingness to learn from one another.

Qualifications

Physical Requirements

Applicants must be able to:

  • Frequently lift and carry 50 lbs.
  • Stand, bend, lift, push, pull, and remain active throughout the workday.
  • Work comfortably in refrigerated and freezer environments when required.

Requirements

  • Valid Ontario Class G Driver’s License with a clean driving record.
  • Comfortable driving company vehicles for local deliveries.
  • Reliable transportation to and from work.
  • Must be fluent in spoken and written English.
  • Legally entitled to work in Canada.

Why Join Raw for Pets Canada?

At Raw for Pets Canada, we’re building more than a business—we’re building a team of passionate people committed to improving the lives of pets through education, natural nutrition, and exceptional customer service.

We believe every team member plays an important role in our success. We value initiative, integrity, accountability, and people who genuinely care about making a difference.

As our company continues to grow, so do the opportunities for those who grow with us.

This Position Is NOT for Everyone.

We work hard. We move quickly. We hold ourselves to a high standard.

We expect every team member to take initiative, work safely, maintain exceptional cleanliness, support one another, and always put our customers and their pets first.

If you’re looking for a job where you’ll be told every step to take, where doing the minimum is enough, or where someone is constantly checking your work, this probably isn’t the right fit.

However, if you’re someone who enjoys staying busy, sees what needs to be done before being asked, takes pride in doing things right the first time, enjoys working as part of a team, and wants to be part of a company that is raising the standard in the pet industry, we’d love to hear from you.

How to Apply

We’re Not Just Hiring Employees—We’re Building a Team.

If you’re hardworking, self-motivated, dependable, and want to grow with a company that’s raising the standard in pet health and wellness, we’d love to hear from you.

Please submit your resume along with a brief cover letter telling us why you’d be a great addition to the Raw for Pets Canada team.

“Responsibilities, duties, and work assignments may change from time to time to meet the evolving needs of the business. Employees are expected to be flexible and willing to assist in all areas of the operation as required.”

Tom Skippen
Director of Operations
Raw for Pets Canada
More than just Raw – Because you want your pets to live the longest, healthiest life possible!
Treu Datt
Email: tom@rawforpets.ca
Website: www.rawforpets.ca

Email your resume to: tom@rawforpets.ca

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Job Information

date_posted_img

Date Posted

July 28,2026

Salary

Competitive wages

Location

St.Thomas

Job ID

MDS232-26(AD)

Employment Type

Customer Service

Hours/Terms

Part Time

Application Deadline

August 27, 2026

Education Requirements

Class G Driver's License +