ReStore, St. Thomas
Wage: $17.60 to $18.48/hour
Terms: Part-time
Schedule: No more than 24 hours/week

Join Our Team as a ReStore Associate!

We are seeking a friendly, reliable, and customer-focused part-time ReStore Associate to support the daily operations of our St. Thomas ReStore location while delivering an exceptional experience for customers and donors.

As a ReStore Associate, you are often the first point of contact for our community. Your role is essential in creating a welcoming environment, supporting sales, maintaining merchandising standards, and ensuring donated goods are presented in a way that maximizes revenue and impact.

The Habitat ReStores generate revenue by selling donated and reclaimed building materials and household articles to fund the activities of Habitat for Humanity Heartland Ontario.

Why This Role Matters

What Success Looks Like (6–12 Months):

• Customers and donors consistently experience friendly, professional, and helpful service.
• Sales transactions are accurate, efficient, and compliant with cash-handling standards.
• Incoming donations are processed efficiently and prepared for sale in a timely manner.
• Inventory is well-stocked, with high-demand or low-stock items communicated proactively to management.
• Health and safety practices are consistently followed, contributing to a safe and organized store.
• You show up engaged, dependable, and aligned with our mission and values.

What You’ll Do:

• Greet customers and donors warmly, creating positive and professional interactions in person and over the phone.
• Provide knowledgeable assistance with product inquiries and purchasing decisions.
• Promote and upsell products to enhance the customer experience and support sales goals.
• Accurately and efficiently process transactions using the point-of-sale system.
• Maintain a clean, organized, and visually appealing sales floor.
• Ensure merchandise is effectively displayed and clearly labeled for maximum visibility and sales impact.
• Restock shelves and organize products throughout the store.
• Sort, clean, and prepare incoming donations for sale.
• Monitor inventory levels and communicate high-demand or low-stock items to management.
• Participate in store promotions, events, and special projects as required.

What It Means to Work at Habitat for Humanity Heartland Ontario

One Team. One Purpose. One Community.

We are one team, united by a shared purpose: to build affordable homeownership and stronger communities – together!

• We put safety first. We protect physical, psychological, and emotional well-being. We speak up about risks, look out for one another, and show up alert, prepared, and ready to work safely – every day.
• We build trust. We act with honesty, integrity, and authenticity. We follow through on commitments, communicate early when things change, and show up when we say we will.
• We treat everyone with respect. Every voice matters. We listen, communicate openly, and show up with professionalism and care – even in tough conversations.
• We work as one team. We collaborate and support one another. We show up for our teammates, step in when help is needed, and succeed together.
• We hold ourselves accountable. We take ownership of our actions and outcomes. We show up prepared, do what we say we will do, learn from mistakes, and improve.
• We bring a positive, committed attitude. We bring purpose, energy, and care. We show up engaged, solution-focused, and committed to creating a supportive, inclusive, and FUN place to work.

This is the Heartland way. Together, we build more than homes – we build community.

About You:

• Customer Service Focus: Friendly, professional, and service-oriented.
• Retail Readiness: Comfortable assisting customers, handling transactions, and supporting sales.
• Adaptability: Able to manage changing priorities in a fast-paced retail environment.
• Attention to Detail: Takes pride in product presentation and store organization.
• Technology Skills: Comfortable using POS systems and basic computer applications.
• Physical Capability: Able to lift up to 50 pounds and perform physical tasks safely.
• Availability: Willingness to work Saturdays as scheduled.
• Certifications: Forklift Operator license is an asset or willingness to become certified.
• Cleared criminal background check.

Tell us about your availability and why you are interested in working for the St. Thomas ReStore?

With the Position in the subject line, email your resume to: jobs@employmentserviceselgin.ca

Inclusion & Accessibility:

Habitat for Humanity Heartland Ontario is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds. Accommodation is available upon request for candidates taking part in all aspects of the selection process.

Learn more about our AI in our Recruitment Process:

We leverage AI in our recruitment process to streamline tasks like scheduling interviews and organizing applications, we ensure all tools comply with human rights and privacy legislation. While AI supports our efficiency, every application and decision in our recruitment process is made by our people.