Shift Manager

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Description

Job Overview:

This position is an entry-level, supervisory position at Wendy’s, so by taking on this role, you’re taking your first big step to a potentially huge restaurant management career.

The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer’s expectations.

Job Description:

Inspire Crew members to always do their best
Ensure guests enjoy an outstanding customer experience
Get great results while creating a warm, welcoming place for both employees and customers
Grow management skills in a fast-paced environment
Foster a Team atmosphere
Train, monitor, and reinforce food safety procedures and safe working procedures
Manage food and labor costs
Execute company policies and procedures
Monitor inventory levels
Provide proper training for team members
Anticipate and identify problems and initiate appropriate corrective action
Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team
Schedule – Open availability to cover opening/closing shifts throughout the 7-day work week
Hours/Terms – Willing to work a 40 – 50-hour week
Open availability to cover opening/closing shifts throughout the 7-day work week