Municipality of West Elgin
Reports to: Manager of Infrastructure and Development
Schedule: Flexible hours including evenings, weekends, and on-call shifts during peak season
Terms: Full-Time
Wages: $77,706.06 – $94,540.97/annually
Apply by: Thursday, March 19 at 12:00 pm

The Municipality of West Elgin is a dynamic, community-focused organization seeking a motivated, organized, and dedicated leader for the role of Supervisor for Port Glasgow Trailer Park. Reporting directly to the Manager of Infrastructure and Development, this crucial position ensures safe, efficient, and customer-focused service delivery while maintaining park facilities, infrastructure, and grounds in accordance with municipal policies, applicable legislation, and asset management best practices. If you have a solid understanding of local government functions, excellent interpersonal skills, and strong organizational skills, we encourage you to apply.

Scope of Position:

The Park Supervisor is responsible for the full-time, year-round operation, maintenance, administration, and asset management of the Port Glasgow Trailer Park. This position ensures safe, efficient, and customer-focused service delivery while maintaining park facilities, infrastructure, and grounds in accordance with municipal policies, applicable legislation, and asset management best practices.

The Supervisor serves as the primary on-site contact for campers, visitors, and contractors and oversees seasonal staff during peak operations.

Key Responsibilities:

Operations & Administration –

• Oversee daily operations of the municipal trailer park.
• Administer bookings, seasonal site assignments, permits, fees, and contracts.
• Maintain accurate records including financial transactions, incident reports, maintenance logs, and operational documentation.
• Prepare operational reports and assist with annual budgeting, capital forecasting, and policy development.
• Monitor revenues and expenditures to support financial sustainability of park operations.
• Enforce Park rules and applicable municipal by-laws.

Maintenance & Facility Oversight –

• Coordinate and perform general maintenance of park grounds, buildings, utilities, and infrastructure (electrical pedestals, water systems, waste disposal areas, lighting, drainage systems).
• Conduct regular inspections to ensure compliance with health, safety, environmental, and risk management standards.
• Maintain Park cleanliness including litter removal, catch basin cleaning, yard maintenance, and beach upkeep.
• Perform and document routine inspections of equipment and infrastructure.
• Order seasonal materials and supplies as required.
• Liaise with Public Works staff and external contractors for major repairs (subject to Manager approval).
• Maintain recreational amenities including washrooms, pavilion, halls, beach area, and common spaces.
• Ensure daily washroom inspections and cleaning during peak season.

All major repairs and capital works shall be reviewed and approved by the Manager.

Asset Management & Capital Planning –

• Maintain an up-to-date inventory of park assets including buildings, utilities, equipment, and recreational infrastructure.
• Conduct condition assessments and document lifecycle status of park assets.
• Identify maintenance trends and infrastructure risks and provide recommendations for capital repair or replacement.
• Assist in developing long-term capital plans aligned with the municipality’s Asset Management Plan.
• Support grant applications and funding initiatives by providing technical and operational input.
• Ensure preventative maintenance programs are implemented and documented to extend asset life.

Seasonal Operations:

Spring Opening –

• Clean grounds of winter debris (excluding individual camper lots).
• Activate utilities and inspect for leaks or deficiencies.
• Inspect lighting, drainage, and infrastructure.
• Open, clean, and inspect washrooms and facilities.
• Prepare recreational features and common areas for use.

Fall Closing –

• Winterize water lines and facilities (excluding camper-owned systems).
• Clean and store equipment and furnishings.
• Winterize washrooms, food booth, laundry facilities, and water heaters.
• Secure Park infrastructure for winter conditions.

Off-Season Responsibilities (November 1 – April 30):  

• Perform preventative maintenance and repairs to park facilities and equipment.
• Complete asset condition reviews and update asset management documentation.
• Assist with capital project planning and tender preparation.
• Review operational procedures and recommend service improvements.
• Attend training, certification updates, and professional development.
• Provide operational support to other municipal departments as assigned.

Customer Service & Community Relations:

• Serve as primary point of contact for seasonal and transient campers.
• Address inquiries, complaints, and conflicts professionally and in accordance with municipal policy.
• Promote a safe, inclusive, and respectful park environment.
• Assist with facility rentals and camper site concerns as required.

Staff Supervision:

• Supervise, schedule, train, and evaluate seasonal staff.
• Ensure compliance with the Occupational Health & Safety Act (OHSA).
• Promote safe work practices and legislative compliance.

Other:

• Ability to work flexible hours including evenings, weekends, and on-call shifts during peak season.
• On-call 24/7 during peak season (May 1 – October 31); off-season availability as required.
• Assist with coordinating information with other departments as needed.
• Assist other departments as needed including coverage for absence.
• Other duties as assigned.

Key Relationships:

External –

• General Public/Consultants/Contractors – Excellent communication including written, oral, and interpersonal.

Internal –

• Manager of Infrastructure and Development – Report to daily.
• Co-workers – Communicating with and assisting co-workers with different duties.
• Public Works Department – provide administrative and clerical support.

Public Relations –

• Represent the Municipality by dealing with the public at the counter, on the phone, and via email.

Autonomy –

• Work mostly independently, work with others as required.
• Demonstrated honesty, integrity, and political acuity.
• Advanced organizational and analytical skills.

QUALIFICATIONS:

Formal Education and Training –

• Secondary school diploma required.
• Post secondary education in Parks & Recreation, Municipal Operations, Asset Management, Property Management, or a related field preferred.
• 2–5 years’ experience in park, campground, property, facility, or municipal operations.
• Experience in customer service, conflict resolution, and infrastructure maintenance.

Knowledge & Skills –

• Working knowledge of campground/trailer park operations and municipal infrastructure systems.
• Understanding of asset management principles and lifecycle planning.
• Strong administrative, organizational, and record-keeping skills.
• Proficiency in Microsoft Office and booking/financial systems.

Certifications (Assets) –

• Valid Class G Driver’s License.
• First Aid & CPR.
• WHMIS, chainsaw safety, propane handling, or related maintenance certifications.
• Vulnerable sector or criminal record check may be required.
• The Municipality is an equal opportunity employer committed to inclusive and accessible recruitment practices.

Work Experience –

• A minimum of two (2) years of administrative experience involving contact with the public, preferably in a public service environment.

EFFORT & WORKING CONDITIONS:

Physical Effort and Environment –

• Combination of office and outdoor work in varying weather conditions.
• Physical activity including lifting, walking, and operating maintenance equipment.
• Occasional exposure to hazardous materials Mental Effort and Environment.
• Daily interaction and support for the public.
• Occasional exposure to unpleasant or irate people.
• Council/Committee agenda deadlines.
• Various policies legislated and administrative deadlines.
• High degree of organizational abilities.

Interested applicants are invited to submit a cover letter and resume addressing their qualifications and work experiences, marked confidential, no later than 12:00 pm, Thursday, March 19, 2026 to: jobs@westelgin.net

We thank all those applicants who apply and advise that acknowledgement will only be forwarded to those applicants who are invited for an interview.

Personal information collected will be used in accordance with the Municipal Freedom of Information and Protection of Privacy Act for the purpose of candidate selection. In accordance with the Accessibility for Ontarians with Disabilities Act, if you require this document or any additional documents in an alternative format, please contact our office at 519-785-0560. Please know that should you require any special accommodations in order to apply for a position or interview for a position with the Municipality of West Elgin, we will endeavour to make such accommodations.